Refund policy

REFUND & RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Return Process

To start a return, contact us at info@elitecorex.com or call +1 786-381-6234.

Returns must be sent to our official business address:

Elitecorex

15417 SW 288th ST, APT 12, Homestead, FL 33033, United States

If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Shipping Fees & Restocking

Return Shipping Costs: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Restocking Fees: We do not charge any restocking fees for returned items.

Damages and Issues

Please inspect your order upon receipt and contact us immediately at info@elitecorex.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including custom products (such as special orders or personalized fitness gear) and hazardous materials or flammable liquids. Gift cards are non-refundable. Please contact us if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging along with proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@elitecorex.com.

Contact Details